Montana-Dakota Utilities Co. > Emergency Information

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Montana-Dakota Utilities Co. > Emergency Information

 

If you smell gas

We add an odorant to your natural gas so you can detect a leak should one occur. If you think you might have a gas leak, call us at our toll-free number: 1-800-MDU-FAST (1-800-638-3278)

If the gas smell is very strong, leave the building immediately and use a neighbor’s telephone. Also, do not light any matches, operate any light switches or electrical devices or pull plugs from outlets because any of these could ignite accumulated gas.


Power Outage

If your power should go out, find out if neighboring homes still have electric service. If they still have power, check your fuse box or circuit breaker panel. If a fuse is blown, or a circuit breaker is open, turn off the lights and appliances on the circuit. This will help prevent damage to your appliances and your electrical system as well. Then replace the fuse with the correct amperage for the circuit or turn on the breaker. If a fuse continues to blow or the breaker continues to open, call an electrician to find and repair the problem.

When the electric outage is not confined to your home, disconnect or turn off as many electrical appliances and lights as possible. This will help protect your equipment and reduce the initial demand for electricity when the power is reconnected. Leave one light switch to the “on” position so you can tell when power is restored. Then you can reconnect appliances one at a time.

Call Montana-Dakota Utilities to report any outage not confined to your home unless you know a neighbor has already reported it.

Call us at 1-800-MDU-FAST (1-800-638-3278)


Call Before You Dig

In recent years, many utility services have been placed underground including natural gas, electric, cable television and telephone. Make sure the first step of your next digging project is a phone call for help in locating underground lines.

Careless digging can rupture these facilities and often cause severe injury, even death, to the unwitting worker - not to mention the loss of utility service to hundreds of people. Repairs can also be very expensive. Be sure you make a phone call before you dig. It could save your life.

811 is the new nationwide line locating contact number that will connect you to the correct state based on your telephone number. You may still contact each individual state listed below.

In North Dakota - call 1-800-795-0555
In Montana - call 1-800-424-5555
In South Dakota - call 1-800-781-7474
In Wyoming - call 1-800-849-2476