Pay-By-Phone or Pay Online
Payments can be made by phone or online anytime with electronic transfer from your checking account, savings account, or money market account. You can also use ATM or Debit cards if the card has a "NYCE”, “PULSE”, or “STAR” logo, or your Visa, MasterCard or Discover credit card.
Pay-by-Phone and Pay Online options use Western Union® Speedpay®, an independent service provider not affiliated with Montana-Dakota Utilities, to process all payments. Each time you use these services you will be charged a convenience fee of $3.95 by Western Union Speedpay for each transaction. Your credit card or bank statement will show the combined total of the utility bill and the convenience fee. Each time a payment is authorized, you are reminded of the convenience fee and given the opportunity to accept the fee or end the transaction. Payments made after 4:00 p.m. Central Time will be processed the following business day.
Pay-by-Phone - Call 1-866-263-5185 and follow the prompts. You may also opt to speak to a MDU customer service representative from 7:30 a.m. to 6:30 p.m. Central Time by calling 1-800-638-3278. (Be sure to have your account number ready.)
Pay Online - You will be redirected to the Speedpay website. (Be sure to have your account number ready.)
Easy-Pay (direct bank payment)
We can't think of an easier way to pay your energy bill than through Montana-Dakota's Easy-Pay program, an automatic payment plan. With Easy-Pay, your bank and Montana-Dakota do the work!
With Easy-Pay, monthly energy bills are paid with funds transferred to Montana-Dakota from your checking or savings account. All you do is record the amount in your checking or savings account each month.
Each month you'll receive your Montana-Dakota bill as usual. Then 14 to 18 calendar days after the billing date, your financial institution will deduct your payment from your pre-authorized checking or savings account. By taking advantage of Easy-Pay, you will be saving on postage because you won't be writing or mailing any checks and there is no charge for the service from Montana-Dakota or the financial institution! All customers whose accounts are in good standing are eligible to participate.
To enroll please fill out the Easy-Pay enrollment form and mail to:
Montana-Dakota Utilities Co.
Attn: Customer Support
P.O. Box 7608
Boise, ID 83707-1608
Drop Boxes
Montana-Dakota has several authorized drop boxes located throughout its service territory. We ask that you not deposit cash in our payment drop boxes. Paying by personal check or money order is much more secure and makes the possibility of missing payments less likely. Please allow 5 business days for payment processing.
Mail
Please send your payments to:
Montana-Dakota Utilities Co.
PO Box 5600
Bismarck, ND 58506-5600
Enclose the upper portion of your bill along with a check or money order in the return envelope included with your bill (it is not a good idea to send cash through the mail). To ensure prompt crediting of your account, please put the proper stamp on your envelope or the Post Office will return it to you. Please allow 5 business days for payment processing.
Convenience Pay®
To pay your Montana-Dakota bill at an area pay station, just take your Montana-Dakota bill to a nearby Western Union Convenience Pay location. Pay your utility bill with cash or check, there is no charge for this service. It typically takes one business day for a payment at a Convenience Pay location to be processed by Montana-Dakota. A receipt will be provided to confirm transaction.
Montana-Dakota has several Convenience Pay stations located throughout its service territory. Find an up-to-date list of Convenience Pay locations here or through Western Union at 1-800-551-8001.